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Tech Herd
may offer the best service solutions for quick-fix
technology issues, but we also excellent solutions for
businesses as well. Our business solutions are
customized to your needs. Some of our most common
solutions are listed below.
Part-Time
IT Department
Most small businesses can not afford to have a
full-time IT staff to manage technology planning,
implementation and management. Tech Herd can provide a
complete list of services from comprehensive IT
management solutions to a temporary workforce.
Projects / Implementations
Need a "herd" of qualified technicians to complete a
project at your office, across town or across the
country? Tech Herd has over 6,000 qualified, trained and
friendly techs who can be called upon to complete your
project. From a hour project with one technician to a
project needing over 500, Tech Herd has a solution.
Help-Desk
Services
Tech Herd is an excellent choice for companies
looking to supplement,
replace or implement a help
desk to support employee technology issues and
questions. Support can be accessed via a ticket system,
e-mail or telephone. Support services can delivered via
remote, on-site, telephone and e-mail and is determined
by the client. Whether supporting an office of one or a
company with 5,000 employees, Tech Herd is the smart
choice.
Partnership Information
ISP's, cable providers, phone companies, hardware
manufactures and retailers field thousands of support
calls every day that are non-revenue producing. Tech
Herd partners with your these companies to improve
service, reduce costs and create new revenue
opportunities.
.... an ISP that we partnered with
recently was
receiving over 350 calls a day that were attributed to
an issue with the customers PC. The solution, those
calls are now being transferred to Tech Herd. The result
is improved service to the customer, reduction in costs
and a new revenue opportunity for the ISP.
Business
/ Technology Consulting Services
Tech Herd also provides small business consulting
services for start-up and established businesses. Need
to select a new phone system for a distributed call
center? Need to figure out what is the best technology
to manage a your customer process? Looking for ways to
save money with technology? Tech Herd can help. Contact
us to schedule a free 15 minute consultation.
To discuss
your business needs or a project, contact one of our
Small Business Specialists. We'll listen to your
requirements and guide you to the right solution with
Tech Herd or one of our service partners.
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